Our Policy & Service

AllYourDolls faces challenges due to tariffs on Chinese-manufactured dolls, affecting operational costs. Despite this, current U.S. pricing will remain stable, while customers enjoy included customs duties and reliable logistics. The company emphasizes quality service, transparency, and encourages U.S. fans to buy from local inventory to avoid future price hikes.

AllYourDolls offers a Complete Satisfaction Guarantee, promising replacement or refund for flawed or misrepresented dolls. Promptly report issues within 24 hours of receipt and maintain original condition for returns. Customer-caused damage, used dolls, and minor imperfections are not covered. Care instructions are provided. Custom orders are handled on a case-by-case basis. Contact support for assistance.