Ordering Your Sex Doll: A Step-By-Step Guide

Welcome to AllYourDolls, your ultimate destination for high-quality sex love dolls.

In this blog post, we’ll walk you through the entire order process, ensuring a smooth and discreet experience. Let’s get started!

Step1: Select And Customize Your Sex Doll

Choosing the perfect sex doll is the first step. Browse our website and explore our extensive collection.

If you have any questions or need assistance, feel free to reach out to us at [email protected] or

simply click the “Speak To Us” button at the left bottom of the front page. We’re here to help!

Step 2: Order confirm and Payment

Once you’ve made your selection, it’s time to proceed with payment. At AllYourDolls, we offer two convenient payment methods:

      • PayPal

      • Credit Card

    Step 3: Production

    After your payment is confirmed, we begin the production process.

    The production time typically ranges from 1 to 3 weeks, depending on the brand and specific customization requests you’ve made.

    Please note that this is an approximate timeframe, and external factors like the Chinese New Year, adverse weather conditions

    may extend the production time.

    TPE Sex Doll

    7-20 business days(Different Brands Various)

    Silicone Sex Doll

    10-30 business days (Implanted hair, customized makeup, etc. require an additional 5-10 working days.) (Different Brands Various)

    Glue, Paint, Sex Doll Stand, Flight Case,

    USA & EU Warehouse In-stock Sex Doll

    ready to ship

    Step 4: Email Photo For Customers to Confirm Before Shipping

    Before we proceed with shipment, we’ll share pictures of your sex doll with you for confirmation. Especially for the customized dolls, details like veins, pubic hair, color etc.

    This step ensures that you’re getting exactly what you customized.

    You will receive emails like this.

    Email confirmation example  Email confirmation example

    Note: For In-Stock Item-ready dolls (Ship from EU/US/CA/AU warehouse), unless a customer specifically requests it, we skip this step for non-custom dolls, as their makeup and appearance will match the product photos exactly.

    Step 5: Shipping & Customs

    Once you’ve given your confirmation, we initiate the shipping process. Here’s what you can expect:

        • We’ll send a tracking number to your email within 3 days of shipment.

        • The delivery typically takes 10-25 business days.

          Delivered Duty Paid

          Estimated time of arrival

          Business Days

          By Air

          10-25

          By Train/Ship/Truck

          40-60

      *Logistics Impacted Period: From mid-November to February, affected by Christmas and the Spring Festival, the speed of international logistics transportation will slow down accordingly. If you place an order during this period, your item may take longer to be delivered. Transport by train, truck, and ship will be more obviously affected.

      What Are Our Shipping Options?

      To ensure safe and speedy delivery, we partner with renowned shipping companies:

          • UPS
          • FedEx
          • TNT
          • DHL
          • CDEK
          • CDEK Express

        Where AllYourDolls Ships To

        We offer FREE shipping worldwide via UPS/Fedex/TNT/DHL/CDEK.

        However, please be aware that due to import laws, we DO NOT SHIP to the following destinations:

        Islamic countries(Except Dubai, UAE), India, Africa.

        Customs Duties And Taxes

        For products without batteries, customers in the following countries do not have to pay customs duties.

        1.Customers in the following countries and regions do not have to pay customs duties:

        North America:

        United States, Canada

        Oceania:

        Australia

        Europe (A-Z):

        Austria Belgium Bulgaria
        Croatia Czech Republic Denmark
        Estonia Finland France
        Germany Greece Hungary
        Italy Latvia Lithuania
        Luxembourg Netherlands Poland
        Portugal Slovakia Slovenia
        Spain Sweden United Kingdom
        Ukraine    

          Asia:

          Cambodia

          Indonesia

          (Need confirm before ordering)

          Japan
          Malaysia Myanmar Philippines
          Singapore Taiwan Thailand
          UAE Vietnam

          Вопрос: Доставляете ли вы заказы в Россию?
          Ответ: Да, мы отправляем заказы в Россию через CDEK.
          Обратите внимание, что карты, выпущенные российскими банками, не принимаются.
          Вы можете оплатить заказ картой зарубежного банка или криптовалютой.
          Если у вас возникнут вопросы по оплате или доставке, пожалуйста, свяжитесь с нашей службой поддержки — мы всегда готовы помочь.

          2.In some other countries, free shipping but import taxes may be required upon delivery.

          South American countries including Brazil, Mexico, Argentina, Chile, Venezuela, these countries may have import taxes if use air freight.

          Shipping Policy for Latin America
          Due to the complexities of international logistics in Latin America, please review the specific shipping options and policies for your country below before placing an order.
          🇲🇽 Shipping to Mexico
          We offer two shipping methods for orders delivered to Mexico. You can select your preferred option at checkout:
          Option 1: Air Freight (Faster)
          • Shipping Fee: An additional shipping fee is required at checkout.
          • Customs & Duties: You are responsible for paying all customs taxes upon the package’s arrival in Mexico (We will provide you invoice for your country custom to evaluate tax). Please note: We cannot pay these fees on your behalf.
          • Estimated Delivery Time: Approximately 15 days.
          Option 2: Sea Freight (Standard)
          • Shipping Fee: No extra shipping fees are required (the shipping cost is already included in the product price on our website).
          • Customs & Duties: We handle all customs declarations and clearance fees. You do not need to pay any extra customs duties or take any action.
          • Delivery Area: Door-to-door delivery is available for major cities. If you are located in a remote or rural area, you will need to pick up your package at a designated local courier facility.
          • Estimated Delivery Time: Approximately 2 months.
           
          🌎 Shipping to Other Latin American Countries
          (Including Brazil, Argentina, Chile, Peru, Venezuela, and others)
          Currently, we only offer one expedited shipping method for all other Latin American countries:
          UPS Air Freight
          • Shipping Fee: An additional shipping fee is required. Please contact [email protected] and tell customer service representative your interested doll link or SKU, we will send you the cost estimation.
          • Customs & Duties: You are strictly responsible for paying all import taxes and customs duties once the package arrives in your country( We will provide you invoice for your country custom to evaluate tax). Please note: We cannot pay these fees on your behalf.
          • Estimated Delivery Time: Approximately 15 days.
          Important Note for All Air Freight Customers: Failure to pay customs duties may result in your package being delayed, returned, or abandoned. Please track your order closely and coordinate with your local customs office or courier once the package arrives in your country.

          Also South Korea, South Africa, Switzerland, New Zealand, Vietnam, Israe, Türkiye, these countries may have import taxes.

          Please note that this is beyond our control and is mandated by specific countries.
          The amount typically ranges from $100 to $200 or more, depending on the doll.
          Buyers are responsible for covering these import taxes and fees.

          If you not sure, feel free to contact [email protected] to get more info.

          ⚠️ Special Restriction: Stock Dolls Please note that we cannot ship stock dolls directly to Mexico or Latin America. If you wish to purchase a stock doll, you will need to use a US-based package forwarding service (middle shipping company).
           
          How package forwarding works for stock dolls:
          1. Sign up with a package forwarding service to get a US shipping address.
          2. Place your order with us using your new US address at checkout.
          3. We ship the doll to your US forwarding address.
          4. The forwarder ships the package across the border to your final address in Mexico.
          Please note: The secondary transit (from the US to Mexico) is handled entirely by you and the forwarding company, not by us. And address CANNOT be PO Box.
           
          Suggested US-to-Mexico Forwarding Services:

          3.Undeliverable areas:

          Islamic countries in the Middle East(Except Dubai, UAE), India.

          4. Shipping to Israel – Important Notice:

          • Additional Shipping Fees:

            • Torso/Mini Doll: +$200 USD

            • Life Size Doll: +$400 USD

          • Customs & Duties: Upon arrival at Israel customs, the customer is solely responsible for customs clearance and payment of all import duties.

          • Estimated Duties: Approximately $100 – $200 USD, depending on the size of the doll.

          Step 6: Track Your Order

          To keep you informed every step of the way, we’ll provide a tracking number via email once your doll is shipped.
          You can easily track your order using the following links:

            Step 7: Delivery & Review

            When your sex doll arrives, it’s essential to take good care of it during use and handling.

            For guidance on cleaning and maintenance, you can learn more about sex dolls cleaning & care here.

            If, upon receiving your doll, you discover any defects and have not used it in any way,

            we can arrange for a return as long as you notify us within 24 hours of delivery. Read our return policy here.

            And if you’re satisfied with both our service and the product, we encourage you to share your reviews with us!

            What If Your Order Doesn’t Arrive At The Expected Time?

            While we strive for timely deliveries, unforeseen circumstances can sometimes cause delays. If your package takes longer than 20 business days (excluding customs clearance time) to arrive or if you have any concerns, please reach out to us at [email protected]. We’re here to assist you.

            Discreet Packaging

            At AllYourDolls, your privacy is important to us. Your doll will be discreetly packaged in a plain carton box.
            Rest assured, there will be no labels on the box that reveal its contents. Your order is kept confidential and discreet from start to finish.

            Step 8: Review US On Trustpilot

            AllYourDolls is Rated Excellent On TrustPilot

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